Encouraging Timely Debt Payments

14th Apr 2021, Industry Insights


Are your borrowers often delaying payments? Are your delinquency buckets always reaching their threshold limits? It is important for lenders to provide knowledge on credit control techniques for borrowers.… Read More »

Banking Sector Outlook for India in 2021

24th Feb 2021, Industry Insights

2020 turned out to be a year of change for the global economy and the banking industry. As we entered 2021 on a positive note led by the massive… Read More »

Financial Literacy as a Gateway to Financial Inclusion

27th Jan 2021, Industry Insights

Financial literacy enables consumers to access skills for managing and saving money. In return, it guides them to make better financial decisions. It is essential, especially in the developing… Read More »

The Road Ahead for Credit Markets in Asia

12th Dec 2020, Industry Insights

We sat down for an interview with Flow’s Chief Operation Officer, Artem Rafaielian, Chief Sales & Strategy Officer, Arun Pai, and Head of AI, Tim Xu to reflect on… Read More »

Promoting Financial Literacy through Digital Lending in Indonesia

2nd Dec 2020, Industry Insights

Indonesia is one of the highest underbanked market in Southeast Asia. The lower socio-economic bracket neither have bank accounts nor do they have organised saving and emergency funds systems… Read More »

[Webinar Recap] Ethical Lending & Collection During Covid-19

10th Nov 2020, Industry Insights

For Flow's inaugural webinar, we had a very illuminating panel discussion on lending and collection trends, regulatory guidance, and challenges the pandemic brings, among other topics. Stay tuned for… Read More »

Empowering Borrowers During Debt Recovery

29th Oct 2020, Industry Insights

Debt recovery can be less challenging if you make the borrower understand that you care about getting them out of the problem. It is no longer about using intimidating… Read More »

The Impact of Moratorium on Banks and Borrowers in India

13th Oct 2020, Industry Insights


The restructuring and moratorium allowed by RBI helped the banks in maintaining their asset quality. As per a Crisil Research report, had it not been allowed, non-performing assets would… Read More »

Debt Collection During the Pandemic and Beyond

22nd Sep 2020, Industry Insights

If collectors implement aggressive strategies, the resulting uproar might birth stringent legislation that hamper the region's debt collection industry's efficiency and revenue. Lenders need to adopt technology-based strategies that… Read More »

Comparing Debt Sale vs Debt Outsourcing

15th Sep 2020, Industry Insights

In a nut shell, debt collection starts first at a creditor’s level. Once the creditor is unable to collect the same and accounts become delinquent, a special emphasis on… Read More »

Agility in Debt Collection is Critical Today, but How?

31st Aug 2020, Industry Insights

Key differentiator is lenders who adjust quickly to these uncertain times to improve debt recovery while ensuring sustainable operation. Agile ethical debt collection practice is critical now more than… Read More »

Deleveraging Unsecured Distressed Consumer Loans

6th Aug 2020, Industry Insights

The Asian market for distressed loans is young and fragmented but has huge potential to grow given the huge amount of existing and expected NPLs. The process of balance… Read More »

Indonesia’s Grueling Road to Economic Recovery

20th Jul 2020, Industry Insights

Indonesia's economy could grow by 2.5% in 2020. However, this growth is dependent on the nature of the pandemic for the second half of the year. With exports and… Read More »

Vietnam: Positive GDP Growth Forecast, but High NPL Risk

25th Jun 2020, Industry Insights

Vietnam has done a great job in handling the COVID-19 pandemic, but the economy has not been spared from the global recession. Consequently, loan delinquencies are surging. What is… Read More »