Webinar recap: Utilising technology for ethical debt collection

22nd Sep 2021, Technology


Different technology enables lenders to track and learn each borrower’s unique preferences, and then use those insights to form a well-rounded contact strategy that creates an experience with a… Read More »

Utilising Technology for Ethical Debt Collection

14th Sep 2021, Technology

Ethical debt collection and technology have always been our bedrock in running Flow. We believe that the collection process needs to be leveraged by personalised communication, and innovation to… Read More »

What you need to know about BNPL: India’s fast-growing credit option

16th Aug 2021, Industry Insights

Brand feature on Hindustan Times: Read here Buy now pay later (BNPL) trend is becoming popular across APAC by enabling consumers to defer payments and access to readily available… Read More »

Non-Performing Loans (NPL) Outlook for Asian Economies in Q3Q4 2021

28th Jun 2021, Industry Insights

The global COVID-19 pandemic has emerged as an unprecedented event that required extraordinary measures from governments across the world to re-ensure economic stability. As the immediate containment of the… Read More »

Encouraging Timely Debt Payments

14th Apr 2021, Industry Insights

Are your borrowers often delaying payments? Are your delinquency buckets always reaching their threshold limits? It is important for lenders to provide knowledge on credit control techniques for borrowers.… Read More »

Banking Sector Outlook for India in 2021

24th Feb 2021, Industry Insights

2020 turned out to be a year of change for the global economy and the banking industry. As we entered 2021 on a positive note led by the massive… Read More »

Financial Literacy as a Gateway to Financial Inclusion

27th Jan 2021, Industry Insights

Financial literacy enables consumers to access skills for managing and saving money. In return, it guides them to make better financial decisions. It is essential, especially in the developing… Read More »

Flow Acquires Debt Portfolios from Two Leading Multi-Financial Institutions in Vietnam for the First Time

6th Jan 2021, Company News


On 09 October 2020, Flow acquired its first consumer loan portfolio in Indonesia valued at USD 43 million from a leading international multi-financial Lender. Two months on, Flow has… Read More »

The Road Ahead for Credit Markets in Asia

12th Dec 2020, Industry Insights

We sat down for an interview with Flow’s Chief Operation Officer, Artem Rafaielian, Chief Sales & Strategy Officer, Arun Pai, and Head of AI, Tim Xu to reflect on… Read More »

Flow is recognised as “Best Use of AI in Fintech” in IFTA 2020

3rd Dec 2020, Company News

We are very excited to share that Flow is selected as the winner for “Best Use of AI in Fintech” for India Fintech Award 2020. Hosted by India FinTech… Read More »

Promoting Financial Literacy through Digital Lending in Indonesia

2nd Dec 2020, Industry Insights

Indonesia is one of the highest underbanked market in Southeast Asia. The lower socio-economic bracket neither have bank accounts nor do they have organised saving and emergency funds systems… Read More »

Flow Acquires First Debt Portfolio in Indonesia Valued at USD 43 Million From a Leading International Multi-Financial Lender

11th Nov 2020, Company News

This is a significant step for Flow in Indonesia. In keeping with our mission, we can reach out to further support borrowers in troubles, create optimal payment plans for… Read More »

[Webinar Recap] Ethical Lending & Collection During Covid-19

10th Nov 2020, Industry Insights

For Flow's inaugural webinar, we had a very illuminating panel discussion on lending and collection trends, regulatory guidance, and challenges the pandemic brings, among other topics. Stay tuned for… Read More »

Empowering Borrowers During Debt Recovery

29th Oct 2020, Industry Insights

Debt recovery can be less challenging if you make the borrower understand that you care about getting them out of the problem. It is no longer about using intimidating… Read More »