Webinar recap: Utilising technology for ethical debt collection

22nd Sep 2021, Technology


Different technology enables lenders to track and learn each borrower’s unique preferences, and then use those insights to form a well-rounded contact strategy that creates an experience with a… Read More »

Utilising Technology for Ethical Debt Collection

14th Sep 2021, Technology

Ethical debt collection and technology have always been our bedrock in running Flow. We believe that the collection process needs to be leveraged by personalised communication, and innovation to… Read More »

FlowCares Empowers Borrowers for Better Debt Management

30th Aug 2021, Company News

This week, Flow was given a spotlight on FlowCares in The Jakarta Globe. This project is an integral part of Flow, one that strikes closely with our mission to… Read More »

What you need to know about BNPL: India’s fast-growing credit option

16th Aug 2021, Industry Insights

Brand feature on Hindustan Times: Read here Buy now pay later (BNPL) trend is becoming popular across APAC by enabling consumers to defer payments and access to readily available… Read More »

Non-Performing Loans (NPL) Outlook for Asian Economies in Q3Q4 2021

28th Jun 2021, Industry Insights

The global COVID-19 pandemic has emerged as an unprecedented event that required extraordinary measures from governments across the world to re-ensure economic stability. As the immediate containment of the… Read More »

The Future of Self-Servicing Channels in Debt Collections

24th May 2021, Industry Insights

A 2006 research paper examining the impact of self-service technology (SST) on restaurant operations made some interesting conclusions. First, the paper found that customers embraced SSTs primarily because of… Read More »

Encouraging Timely Debt Payments

14th Apr 2021, Industry Insights

Are your borrowers often delaying payments? Are your delinquency buckets always reaching their threshold limits? It is important for lenders to provide knowledge on credit control techniques for borrowers.… Read More »

Flow Webinar Recap: Financial Literacy & the Responsibility of Financial Institutions (in Bahasa)

31st Mar 2021, Company News


FLOW, a credit management company that has brought changes to the settlement of unsecured consumer credit in Asia organised a Financial Literacy Webinar entitled “Financial Literacy & The Responsibility… Read More »

Flow is now a Member of Asosiasi FinTech Pendanaan Bersama Indonesia (AFPI)

18th Mar 2021, Company News

We are thrilled to announce that PT AsiaCollect Indonesia, Flow is now officially a member of (AFPI) Asosiasi FinTech Pendanaan Bersama Indonesia . With this alliance, we believe that… Read More »

Banking Sector Outlook for India in 2021

24th Feb 2021, Industry Insights

2020 turned out to be a year of change for the global economy and the banking industry. As we entered 2021 on a positive note led by the massive… Read More »

The State of Non-Performing Loans in Indonesia

10th Feb 2021, Industry Insights

The continuing global recovery at the back of ongoing vaccination drive, fiscal and monetary stimuli is likely to continue through the full year in 2021. This augurs well for… Read More »

Financial Literacy as a Gateway to Financial Inclusion

27th Jan 2021, Industry Insights

Financial literacy enables consumers to access skills for managing and saving money. In return, it guides them to make better financial decisions. It is essential, especially in the developing… Read More »

Flow Acquires Debt Portfolios from Two Leading Multi-Financial Institutions in Vietnam for the First Time

6th Jan 2021, Company News

On 09 October 2020, Flow acquired its first consumer loan portfolio in Indonesia valued at USD 43 million from a leading international multi-financial Lender. Two months on, Flow has… Read More »

The Road Ahead for Credit Markets in Asia

12th Dec 2020, Industry Insights

We sat down for an interview with Flow’s Chief Operation Officer, Artem Rafaielian, Chief Sales & Strategy Officer, Arun Pai, and Head of AI, Tim Xu to reflect on… Read More »